Privacy Policy

This page is provided as a general privacy policy for Seeku Software Solutions and reflects the current features of this website. It should be reviewed by a qualified legal professional before being relied upon for legal or regulatory compliance purposes.

1. Introduction

Seeku Software Solutions ("Seeku", "we", "us", or "our") operates the website seeku.in. This Privacy Policy explains how we collect, use, protect, and manage information when you visit our website or contact us about our services. By using this website, you agree to the practices described in this policy.

2. Information We Collect

We only collect information that you choose to provide to us, or information that is generated automatically through normal use of a website. This website does not require you to create an account, and we do not collect any information beyond what is described in this policy.

3. Personal Information

When you submit our contact form, we may collect:

• Full name
• Email address
• Phone number
• Company name (optional)
• The service you are enquiring about
• Project budget range (optional)
• The project details or message you provide

This information is submitted voluntarily when you choose to contact us.

If you choose to connect with our team through the chat widget, we collect the same type of information: your name, email address, and the description you provide. We also keep a record of the questions asked through the chat widget (whether or not it could answer them) so we can improve the answers it gives over time. This record is stored on our server and is not publicly accessible.

4. Automatically Collected Information

Like most websites, our web server and hosting infrastructure may automatically log certain technical information when you visit, such as your IP address, browser type, device type, and the pages you view. This information is used only for standard website operation, security, and troubleshooting, and is not used to personally identify you.

5. Cookies and Tracking Technologies

Our website uses Google Analytics to help us understand how visitors use our site, which sets cookies to collect anonymized usage statistics such as pages viewed and time spent on the site. We do not use advertising or cross-site tracking cookies.

Google Analytics is only loaded, and its cookies only set, if you choose “Accept” in the cookie banner shown on your first visit. If you choose “Decline”, Google Analytics is not loaded at all. You can change your choice at any time using the “Cookie Settings” link at the bottom of every page, or control and delete cookies through your browser settings.

Separately, our server keeps simple, cookie-free visit counts: which pages are viewed, the website that referred the visit (for example a search engine), and whether the device is a phone or a computer. No cookies are set and no IP address is stored for this; a visitor is only counted once per day using a one-way code that changes every day, so visits cannot be linked to a person or across days.

6. How We Use Information

We use the information submitted through our contact form only to:

• Respond to your enquiry
• Discuss the service(s) you are interested in
• Provide information about our services and past work
• Communicate with you about ongoing or potential projects
• Provide customer support

We do not use your contact information for unsolicited marketing, and we do not sell your information to anyone.

7. How We Share Information

We do not sell, rent, or trade your personal information. We may share information only:

• With service providers who help us operate our business, such as our email delivery provider, strictly to send your enquiry and our reply to it
• Where required by law, regulation, or a valid legal process

8. Third-Party Services

Our website uses the following third-party services, each governed by its own privacy policy:

• Google Analytics — website usage analytics
• Google Fonts — web fonts used for site typography

We encourage you to review Google's Privacy Policy for details on how these services handle data.

9. Data Security

We take reasonable technical and organisational measures to help protect information submitted to us. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee the absolute security of information submitted to this website.

10. Data Retention

We retain enquiry information for as long as is reasonably necessary to respond to your request and to maintain business records of client communication, after which it may be deleted or archived.

11. User Rights and Choices

You may contact us at any time to:

• Request a copy of the information you have submitted to us
• Request correction of inaccurate information
• Request deletion of your information, subject to our legitimate business record-keeping needs

To exercise any of these choices, please contact us using the details in Section 15.

12. Children's Privacy

Our website and services are intended for business use and are not directed at children. We do not knowingly collect personal information from children.

13. External Links

Our website may contain links to external websites and services, such as social media profiles or WhatsApp. We are not responsible for the privacy practices of these third-party sites, and we encourage you to review their respective privacy policies.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Material changes will be reflected by updating the "Last Updated" date at the top of this page.

15. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

• Email: info@seeku.in
• Phone: +91 82829 15193
• Address: R-2 Lallubhai Compound, Mankhurd, Mumbai - 400043